Terms and Conditions

These Terms and Conditions ("Agreement") govern the use of technology services provided by NYAVISA Technologies LLC ("Company") for data protection support, as well as cloud technology data protection support, including Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS) through third party companies. By engaging in our services, you agree to abide by the following terms and conditions:

Service Description:

a. NYAVISA Technologies LLC offers onsite and remote data protection support, as well as cloud backup and recovery technology support for DRaas, SaaS, IaaS, and PaaS.

b. The services provided by the Company are subject to the terms and conditions outlined in this Agreement.

Service Limitations:

a. The Company will make reasonable efforts to provide hardware (onsite) and cloud technology support. However, the availability and functionality of cloud services are subject to the terms and conditions of the respective service providers.

b. The Company does not guarantee the uninterrupted availability or performance of cloud services and shall not be liable for any losses or damages arising from service disruptions or limitations.

Customer Responsibilities:

a. The customer must provide accurate and up-to-date information regarding their hardware infrastructure, software requirements, and cloud service needs.

b. The customer must cooperate and provide necessary access to their systems, devices, networks, and cloud accounts to facilitate the provision of services by the Company.

c. The customer is responsible for maintaining appropriate backups of their data and for the security of their systems, devices, and cloud accounts.

Confidentiality:

a. The Company agrees to keep all customer information and data strictly confidential, except where required by law or authorized by the customer.

b. The customer agrees not to disclose any confidential information received from the Company to any third party without prior written consent.

Limitation of Liability:

a. The Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of its services, including but not limited to loss of data, loss of profits, or interruption of business.

b. The customer acknowledges that the use of cloud services is subject to the terms and conditions of the respective service providers, and the Company shall not be liable for any losses or damages arising from the use or misuse of such services.

Intellectual Property:

a. All intellectual property rights associated with the Company's services, including software, tools, documentation, and cloud service platforms, shall remain the property of NYVISA Technologies LLC or the respective service providers.

b. The customer agrees not to reproduce, modify, distribute, or exploit any intellectual property belonging to the Company or the cloud service providers without prior written consent.

Termination:

a. Either party may terminate the provision of services by providing written notice to the other party.

b. The customer remains responsible for any outstanding fees or charges incurred prior to termination.

Governing Law:

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which NYAVISA Technologies LLC operates.

Entire Agreement:

This Agreement constitutes the entire understanding between the customer and NYAVISA Technologies LLC and supersedes any prior agreements or understandings, whether written or oral.

By engaging in our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.